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| Rep | Ups | Be-backs | Demos | Sold | Lost | T.O. | Close | Days | Per day | Pace | Proj. |
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| Team | Ups | Sold | Lost | T.O. | Close |
|---|
| When | Who | What |
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Add or remove people, create logins, change roles, and reset passwords. Each new or reset login gets its own randomly generated one-time password, shown to you once when you create or reset it — copy it then, it is not recoverable afterwards. The person must change it at first sign-in. The CC username field links an account to their Command Center login so they can join the floor with it (unified login) — blank means password login only.
Fix the customer's name so it matches VinSolutions, reopen a wrong outcome, fix the source, fix a lost reason, or link a be-back — on closed cards too. Every correction is written onto the card with your name and your reason. Changing a source does not re-run the rotation — that turn was already taken.
Duplicate? If the same visit was entered twice, delete the extra card here. It leaves the board, the scoreboard and the reports; the record and your reason are kept, and the deletion can be undone. A customer who came back on a different day is a be-back — link it, don't delete it, or the store loses a real opportunity.
Everyone signed in sees this, and gets it as a notification on their phone. Kept 30 days.
Only the person you pick sees this, and only they get the notification. Kept 30 days.